Refund policy
Last updated: October 12, 2026
Refund & Return Policy
We want you to love your order. If something isn't right, you can return it within 30 days of delivery.
Eligibility
- Items must be unused, in their original condition and packaging.
- Furniture must be unused, uninstalled, and in original condition and packaging.
How to return
Email support@kitchencontractorbathroomremodelingoakley.com with your order number and the item you would like to return. We reply with the return address and instructions.
Return shipping
For change-of-mind returns, return postage is paid by the customer. If the item arrived damaged, defective or incorrect — or never arrived — we cover everything, including a free replacement or full refund.
Refunds
Once we receive and inspect your return, approved refunds go to your original payment method within 5–10 business days. There is no restocking fee.
Exchanges
Need a different item? Request an exchange within 30 days. We ship the replacement once the original item is received, subject to availability.
Contact
Kitchen Contractor Bathroom Remodeling Oakley
5351 Neroly Rd, Oakley, CA 94561, United States
Email: support@kitchencontractorbathroomremodelingoakley.com
Hours: Mon–Fri, 8 AM – 5 PM PT · replies within 1 business day
Contact form: kitchencontractorbathroomremodelingoakley.com/pages/contact