Shipping policy
Last updated: October 14, 2026
The short version: every order ships free within the contiguous United States · each piece is handcrafted to order in about 2–4 weeks · delivery takes 5–10 business days after it ships · large pieces travel by freight with scheduled delivery · tracking on every order.
Shipping rates
| Destination | Shipping cost |
|---|---|
| Contiguous United States (48 states) | FREE on every order |
| Freight delivery for large pieces | FREE (curbside or threshold) |
| Alaska, Hawaii, international | Not available at this time |
The price you see at checkout is the total you pay — there are no shipping or handling fees.
Shipping times
| What you order | Crafting (before it ships) | Transit (after it ships) | Estimated total | How it ships |
|---|---|---|---|---|
|
Small pieces wall shelves, wall art, decor, side tables |
2–4 weeks (made to order) | 5–10 business days | about 3–6 weeks | Tracked parcel |
|
Large furniture dining & coffee tables, desks, consoles, TV stands, bookcases, benches |
2–4 weeks (made to order) | 5–10 business days | about 3–6 weeks | Freight; the carrier calls to schedule delivery |
Business days are Monday–Friday, excluding U.S. federal holidays.
Example timeline
| Step | When |
|---|---|
| 1. You place your order | Week 1 |
| 2. Order confirmation email | Right away |
| 3. Your piece is crafted, finished and inspected | Weeks 1–4 |
| 4. Shipping email with tracking | The day it ships |
| 5. Delivered | About weeks 3–6 |
Freight delivery
Large pieces are crated or blanket-wrapped and delivered by freight. The carrier contacts you to schedule a delivery window; please inspect the piece before signing and note any visible damage on the delivery receipt.
Where we ship
We ship to addresses in the contiguous United States. We do not currently ship to Alaska, Hawaii, U.S. territories or internationally.
Address changes
Email us before your piece ships to change the delivery address. Once it is with the carrier it cannot be redirected.
Damaged or late
If your order arrives damaged, email us within 48 hours with photos and your order number — we will arrange a repair, replacement or full refund. If tracking has not updated for 5 business days, contact us and we will follow up with the carrier.
Contact
Kitchen Contractor Bathroom Remodeling Oakley
5351 Neroly Rd, Oakley, CA 94561, United States
Email: support@kitchencontractorbathroomremodelingoakley.com
Hours: Mon–Fri, 8 AM – 5 PM PT · replies within 1 business day
Contact form: kitchencontractorbathroomremodelingoakley.com/pages/contact